Helping the travel industry recover from coronavirus
June 22-26, 2020
Thank you for making the conference such a success! Here's what you're saying:
"It was a tour de force—amazingly rich content and a real planning feat. Thank you so much for reinventing the idea of a travel conference in such a vital and modern way."
"This has been such an inspiring and priceless week. Thanks to all of you who worked for making it comes true!"
"One of the best panel discussions I've attended this year. Great job!"
"The entire team did an AMAZING job last week on the online conference. We were so thrilled to be able to participate, and I am sure everyone thought it was a major success."
"I have to say that the organization of NTC was perfect — informative content, meaningful conversations in a collaborative environment, precision in the event management, and inspiring discussions without missing on the opportunity to have some fun, too!"
"Thank you to everyone for a great week. It was wonderful to see so many people from great brands and to learn about what the new travel landscape will look like. Congrats!"
"I have really enjoyed this conference and I want to thank you all for organizing a welcome respite from so much bad news. It is wonderful to know travel has a gorgeous new horizon and we can still explore this planet of ours."
"What an accomplishment! You really tackled the current state of travel from all angles. Such impressive presentations and productive dialogue."
See you at the next one!
Jack Ezon, Pavia Rosati, Shivani Vora
The New Travel Co-Founders
ABOUT THE CONFERENCE
Panels, Presentations, Connections
Welcome to The New Travel, a virtual conference designed to help the travel industry navigate Covid-19, and specifically the next six months of travel.
TNT is a collaborative event uniting travel companies (hoteliers, destination marketers, DMC, cruise lines, travel networks) with travel media and luxury travel advisors to better understand how the industry is adapting and shifting to fit evolving needs and to help revive the industry — and chart a course for a brighter future.
TNT’s focus will be boutique, independent, and luxury properties and offerings.
We have three main goals:
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Share information, experience, and strategies through panels addressing changing needs and emerging trends, such as health and safety, service, and reopening plans;
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Give travel companies a forum to update media and advisors about their status and news, through live presentations and a shared database;
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Reconnect with each other, after months of isolation, through happy hours. We miss our travel pals!
TNT will take place the week of June 22, with a flexible schedule designed to let attendees pick and choose their most relevant sessions.
PANELS
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Although recovery remains a moving target, and definitive answers are all but impossible to find, the more informed we are, the better our decisions can be.
TNT’s panels will address topics and share strategies that have emerged as critical as the virus leaves no facet of the travel experience untouched. Among the topics covered:
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Safety: How will companies — and travelers — know something is “clean” and “safe” and how will this message be conveyed to clients?
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Service: What is high-touch service in a no-touch era? How will amenities — valet, spas, gyms, minibars — change? How will food + beverage service evolve? How will technology help address these issues?
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Privacy: Is this the year everything goes private, from planes to hotels, as guests try to limit their exposure to strangers?
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Money Matters: Is travel going to be cheaper or more expensive?
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Trends: What’s the future of cruising? Business and events? What kinds of trips to travelers want now, and how can we use recovery to build a better future?
Scroll down to the PANELS section to see specifics and times.
CONFIRMED MODERATORS
Jeffries Blackerby, Departures
Paul Brady, Travel + Leisure
Julia Cosgrove, AFAR
Mark Ellwood, Conde Nast Traveler and Robb Report
Christina Ohly Evans, Financial Times/How To Spend It
Brekke Fletcher, CNN
Erin Florio, Conde Nast Traveler
Lebawit Lily Girma, @sunandstilettos
Klara Glowczewska, Town & Country
Farhad Heydari, House of Heydari
Jacqueline Gifford, Travel + Leisure
Jen Murphy, Journalist
Louise O'Brien, Langham Hotels
Wendy Perrin, WendyPerrin.com
Pavia Rosati, Fathom and The New Travel co-creator
Shivani Vora, CNN and The New Travel co-creator
Arnie Weissmann, Travel Weekly
DeMarco Williams, Forbes Travel Guide
PRESENTATIONS
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9 a.m. - 11 a.m. and 3 p.m. - 6 p.m.
All times are EST.
Travel companies (hotels, cruise lines, destinations) will host 20-minute conversations with media and advisors to share news and updates. Sessions will be moderated and include questions from the audience. The schedule will be published as soon as it's finalized.
CONFIRMED EXHIBITORS
1 Hotel South Beach ·
Acqualina Resort & Residences on the Beach ·
Adams & Butler Britain & Ireland ·
Adare Manor ·
Adventure Women ·
The Alpina Gstaad ·
AMAN ·
andBeyond ·
Andronis Exclusive·
Angama Mara ·
ÀNI Private Resorts ·
Aqua Expeditions ·
Aspen, Colorado ·
Auberge Resorts Collection ·
Awasi - Relais & Chateaux ·
Baha Mar, Nassau Bahamas ·
Beau-Rivage Palace Lausanne Switzerland ·
Belmond ·
Big Five Tours & Expeditions ·
Brush Creek Ranch ·
Canaves Oia Resorts, Santorini ·
Cap Maison Resort & Spa, St Lucia and Baoase Luxury Resort, Curaçao ·
Capri Palace ·
Carillon Miami Wellness Resort ·
Casa Angelina - Amalfi Coast ·
Casa de Campo Resort & Villas ·
Castel Hoertenberg ·
Catalina Island Company ·
Classic Journeys ·
The Colony, Palm Beach ·
Cuvée ·
Discover Long Island ·
Dream Hotel Group ·
Eden Roc Cap Cana ·
Eluxit ·
Esprit Saint Germain Paris ·
Faena Hotel Miami Beach ·
Finca Cortesin Hotel, Golf & Spa & Residences ·
Four Seasons Hotel New York Downtown ·
Francis Ford Coppola's Hideaways – Belize, Guatemala and Italy ·
GEMS Holdings Ltd. (Secret Bay, Dominica and Fort Young Hotel & Dive Resort) ·
Grand Hotel Tremezzo, Lake Como ·
Gray & Co. Private Active Trips ·
Gritti Palace ·
Hartling Group / The Palms & The Shore Club ·
Heckfield Place ·
Hotel Byron ·
Hotel d'Angleterre, Copenhagen ·
Hotel Esencia ·
The Houstonian Hotel, Club & Spa ·
Iconic Luxury Hotels - Chewton Glen, Cliveden House, The Lygon Arms, 11 Cadogan Gardens ·
IHG ·
Index Select DMCs - Cuba Candela and Experience Morocco ·
Israel My Way ·
Jade Mountain Saint Lucia ·
KANAVA Hotels & Resorts, Santorini & Paros ·
KOALA ·
Lily of the Valley ·
Made for Spain and Portugal ·
MAI10 ·
Mandarin Oriental, Lago di Como & Mandarin Oriental, Milan ·
Marriott Vacation Worldwide ·
Masseria San Domenico and Borgo Egnazia ·
Meadowood Napa Valley ·
Medjet ·
Micato Safaris ·
Nantipa – A Tico Beach Experience and Tabacon Thermal Resort & Spa ·
Nevaeh Villa & Quintessence Hotel ·
Nomadic Expeditions and Three Camel Lodge ·
NoteWorthy ·
Omnitrak Group Inc. ·
One&Only Resorts ·
Orania.Berlin ·
Palmasola Villa ·
Paragon 700 Boutique Hotel & SPA ·
Post Ranch Inn ·
Quirk Hotel Charlottesville - The Lytle Park Hotel Cincinnati - THesis Hotel Miami ·
The Ranch Malibu ·
Rancho Bernardo Inn and Surf & Sand, Laguna Beach ·
Red Carnation Hotels ·
Relais & Châteaux ·
Remote Lands ·
Rocco Forte Hotels ·
Rosewood Hotel Group ·
Rosewood Little Dix Bay ·
Round Hill Hotel and Villas ·
The Royal Portfolio ·
Scott Dunn ·
Sea Song Tours – Turkey ·
Selected Escapes, including The Point Resort and The Wickaninnish Inn ·
Shangri-La Group ·
Silversands Grenada ·
Singita ·
Six Senses Hotels Resorts Spas ·
SKIUSA - Global Ski Experts ·
Small Luxury Hotels of the World ·
Sofitel Legend Santa Clara ·
Soneva ·
Sonoma County Tourism ·
The St. Regis Rome ·
Timbers Resorts ·
Travel Beyond ·
Triple Creek Ranch Relais & Chateaux, A Montana Hideaway ·
Ultima Collection ·
Uniworld ·
Vacations By Rail ·
VeniVidiParis ·
Viceroy Resorts of the Caribbean ·
Villas of Distinction ·
Visit Baja California Sur ·
VisitBritain ·
VisitDenmark US ·
W South Beach ·
Wagstaff Media & Marketing and Steller.co ·
WIMCO Villas ·
Yonder
HAPPY HOURS
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What’s a conference without catching up with old friends and making new ones?
In that spirit, we will organize post-session happy hours. Check the schedule for details.
FOLLOW-UP
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In addition to attending panels, journalists and advisors will be encouraged to schedule one-on-one follow-ups with the companies that most interest them.
SHARED INFORMATION DATABASE
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TNT will remain a resource long after the event has ended by giving all participants access to a shared information database, where travel company information is organized by location, company, and interest to be easily accessible for future use by media and advisors.
THANK YOU, SPONSORS!
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Platinum Sponsor
Gold Sponsors
REGISTER
EXHIBITORS
Travel companies
will host 20-minute conversations with media and advisors to share updates and news. Sessions will be moderated and include questions from the audience.
$500 - SOLD OUT
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ATTENDEES
Travel industry professionals and advisors have access to all presentations and panels.
Ticket codes cannot be shared.
$50
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MEDIA
Media will have access to all presentations and panels.
No Fee
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Ten percent of ticket fees will be donated to
Saira Hospitality, a non-profit transforming the way hotels
connect with local communities through education.
Cancellation / refund policy:
If the event is cancelled for any reason, registration fees will be fully refunded.
Shipping / fulfillment policy:
This is a virtual event. "Tickets" for the event, which will occur all week per the schedule below, will be sent before the event via email.
SCHEDULE
Links for the webinars were emailed to attendees on June 19, and updates are sent daily.
If you didn't see the email, please check your spam folder.
Pre-registration is not necessary for any events.
MONDAY, JUNE 22, 2020
9 a.m. - 11 a.m. EST
Exhibitor Presentations
9:00 - 9:30 – Heckfield Place
Olivia Richli, General Manager
9:15 - 9:45 – Canaves Oia Resorts, Santorini, Greece
Markos Chaidemenos, Managing Director
9:30 - 10:00 – Paragon 700 Boutique Hotel & Spa
Rachele Belladelli
9:45 - 10:15 – Baha Mar, Nassau Bahamas
Graeme Davis, President
10:00 - 10:30 – Omnitrak Group, Inc.
Chris Kam, President of Omnitrak Group, Inc.
10:15 - 10:45 – Quirk Hotel Charlottesville -
The Lytle Park Hotel Cincinnati - THesis Hotel Miami
10:30 - 11:00 – Rosewood Hotel Group
Roselle Roces, Director of Global Sales, Rosewood Hotel Group
10:45 - 11:00 – Marriott Vacations Worldwide
Ed Kinney, Global Vice President of Corporate Affairs and Communications
11 a.m. - 3 p.m. EST
Panel Discussions
Theme: Safety + Service
(Scroll for panel descriptions.)
Presented by
11:00 - 11:40 – What’s High-Touch Service in a No-Touch Era?
Juan Carlos Abello · Founder and CEO, Nuvola
François Delahaye · COO, Dorchester Collection
Tammy Pahel · VP of Spa Operations, Carillon Miami Wellness Resort
Moderator: Klara Glowczewska · Executive Travel Editor, Town & Country
11:45 - 12:25 – Transportation: How Can We Get There Safely?
Vincent Frascogna · Vice President, Americas, Etihad Airways
Scott Gorenc · Studio Design Director, Corgan
Scott Keyes · Founder, Scott's Cheap Flights
Rebecca Payne · Senior Product Manager, Uber
Moderator: Mark Ellwood · Contributing Editor, Conde Nast Traveler
and Editor-at-Large, Robb Report
12:30 - 1:10 – Travel as a Force for Good
Harsha Chanrai · Founder, Saira Hospitality
Beks Ndlovu · Founder and CEO, African Bush Camps and Professional Guide
Carmen Portela · Co-Founder, Local Guest
Justin Wateridge · Managing Director, Steppes Travel
Moderator: Lebawit Lily Girma, Journalist and Author, @sunandstilettos
1:15 - 1:55 – At Your Service: The New Food and Beverage Scene
Andrew Carmellini · Chef/Owner Locanda Verde and The Dutch NYC
Daniel Hostettler · Managing Director, Ocean House
and President, Relais & Châteaux North America
Lydia Forte · Group Director of Food & Beverage, Rocco Forte Hotels
Amir Nahai · CEO Food & Beverage and Lifestyle, Accor
Moderator: Jen Murphy · Journalist and former travel editor, Food & Wine
2:00 - 2:40 – How Will Travelers Protect Themselves —
And Will Governments and Travel Companies Help Them Do It?
Siobhan Byrne Learat · Founder & CEO, Adams & Butler
John Gobbels · VP & COO, Medjet
Alison Metcalfe · EVP, Tourism Ireland and Chair of USA Chapter, European Travel Commission
Maribel Rodriguez · SVP Membership & Commercial, World Travel and Tourism Council
Moderator: Arnie Weissmann · Editor in Chief, Travel Weekly
3 p.m. - 5 p.m. EST
Exhibitor Presentations
2:45 - 3:15 – Belmond Ltd.
Samantha Strawford
3:00 - 3:30 – Post Ranch Inn
Mike Freed, Managing Partner
3:15 - 3:45 – Adams & Butler Britain & Ireland
Siobhan Byrne Learat, CEO & Founder
3:30 - 4:00 – The Alpina Gstaad
Mariano Tribelhorn
3:45- 4:15 – Iconic Luxury Hotels - Chewton Glen, Cliveden House,
The Lygon Arms, 11 Cadogan Gardens
Shawn Rettstatt, President & Owner of Selected Escapes
4:00 - 4:30 – Timbers Resorts
Austin Watkins
4:15 - 4:45 – Selected Escapes, including The Point Resort and The Wickaninnish Inn
Shawn Rettstatt, President & Owner of Selected Escapes
4:30 - 5:00 – Wagstaff Media & Marketing and Steller.co
Maïté Conway Ross, Managing Partner, Wagstaff Media & Marketing
Pete Bryant, Co-Founder and CEO, Steller
4:45 - 5:15 – Shangri-La Group
Sam McDiarmid, Assistant Vice President, Global Luxury Sales
Angel Wan, Account Director, Global Luxury Sales (Americas)
5:00 - 5:30 – Round Hill Hotel and Villas
Josef Forstmayr, Managing Director
5:15 p.m. - 6:00 p.m. EST
Social Media Workshop
5:15 - 6:00 – C-Suite Social: Mastering Social Media from the Corner Office
Catherine Colford · Managing Director, Maverick Creative
Jennifer Hawkins · Founder and CEO, Hawkins International
Meg Towner · Digital Director, Hawkins International
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TUESDAY, JUNE 23, 2020
9 a.m. - 6 p.m. EST
Exhibitor Presentations
9:00 - 9:30 – VisitDenmark US
Mette Cordt-Bergholt, Marketing Manager, VisitDenmark
Matt Orlando, Chef-Owner, Amass Restaurant, Copenhagen
9:15 - 9:45 – Aqua Expeditions
Francesco Galli Zugaro, CEO & Founder
9:30 - 10:00 – Rocco Forte Hotels
Sir Rocco Forte
9:45 - 10:15 – Auberge Resorts Collection
Mike Minchin, CMO
10:00 - 10:30 – Finca Cortesin Hotel, Golf & Spa & Residences
Javier Rivadulla, Director of Sales & Marketing
Magdalena Sanchez, Assistant DOSM
10:15 - 10:45 – Orania.Berlin
Jennifer Vogel, Hotel Manager
10:30 - 11:00 – One&Only Resorts
Brett Armitage, Chief Commercial Officer
10:45 - 11:15 – Adare Manor
Gillian Griffin, Assistant Director of Sales
11:00 - 11:30 – Travel Beyond
Craig Beal, Owner
Kota Tabuchi, Managing Director, Africa
Dianna Upton, Product Manager, Asia
Jennifer Gillmore, Product Manager, Latin America
11:15 - 11:45 – NoteWorthy
Nicola Butler, Owner and Managing Director
11:30 - 12:00 – Made for Spain and Portugal
Virginia Irurita, Founder, Executive Partner
11:45 - 12:15 – andBeyond
Nicole Robinson, CMO
12:00 - 12:30 – Visit Baja California Sur,
Representing the Regions of Loreto, La Paz and Los Cabos
Jesus Ordoñez, General Director
12:15 - 12:45 – Vacations By Rail
Heather Leisman, President, Vacations By Rail
Todd Powell, President, Global FIT
12:30 - 1:00 – Hotel d'Angleterre, Copenhagen
Lucas Johansson, General Manager
Michael Halsall, Director of Sales & Marketing
12:45 - 1:15 – Gritti Palace
Federica Oriente, Director of Sales
Cyndy Cruikshank, Director of Marketing
1:00 - 1:30 – Discover Long Island
Kristen Jarnagin, President & CEO
1:15 - 1:45 – Beau-Rivage Palace Lausanne Switzerland
Nathalie Seiler-Hayez
1:30 - 2:00 – Cap Maison Resort & Spa, St Lucia along with
Baoase Luxury Resort, Curaçao
Rufus Gobat, Cap Maison Resort & Spa, St Lucia
Oliver Zahn, Baoase Luxury Resort, Curaçao
1:45 - 2:15 – Israel My Way – Customized Tours
Yoav Gal, Owner & CEO
2:00 - 2:30 – The Ranch Malibu
Lisa Boolootian, Director of Operations
Melissa Newman, Director of Guest Relations
Melissa Amerian, Director of Marketing and Public Relations
2:15- 2:45 – Eden Roc Cap Cana
Rosalynn Castillo, Director of Sales & Marketing
2:30 - 3:00 – NoteWorthy
Nicola Butler, Owner and Managing Director
2:45 - 3:15 – Hartling Group / The Palms & The Shore Club
Karen Whitt, Vice-President Sales and Marketing
3:00 - 3:30 – Jade Mountain Saint Lucia
Karolin Troubetzkoy
3:15 - 3:45 – Carillon Miami Wellness Resort
Patrick Fernandes, Executive Managing Director
3:30 - 4:00 – Faena Hotel Miami Beach
Scott Geraghty, Chief Operating Officer
3:45- 4:15 – Aspen, Colorado
Eliza Voss, Director of Marketing, Aspen Chamber Resort Association
4:00 - 4:30 – The Houstonian Hotel, Club & Spa
Seliece Caldwell Womble, Director of Marketing
4:15 - 4:45 – Nevaeh Villa & Quintessence Hotel
Tania Rydon, Nevaeh Villa
Dave Lyon, Quintessence Hotel
4:30 - 5:00 – Hotel Esencia
Manuel Sillas, Hotel Manager
4:45 - 5:15 – Small Luxury Hotels of the World
Kenan Simmons, VP of Americas
Dana O’Malley, PR Director Americas
5:00 - 5:30 – KOALA
Mike Kennedy, Cofounder and CEO
5:15- 5:45 – Eluxit
Bahar Schmidt
Jason Schmidt
5:30 - 6:00 – Rosewood Little Dix Bay
Brad Simmons, Director of Sales and Marketing
5:45 - 6:15 – Relais & Châteaux
Philippe Gombert, International President of Relais & Châteaux
Brian Young, Managing Director, Castle Hill, Newport, Rhode Island
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WEDNESDAY, JUNE 24, 2020
9 a.m. - 11 a.m. EST
Exhibitor Presentations
9:00 - 9:30 – Kanava Hotels & Resorts, Santorini & Paros
Kalia Konstantinidou, Vice President
9:15 - 9:45 – SKIUSA - Global Ski Experts
Eduardo Gaz
9:30 - 10:00 – Belmond
Andrea Filippi, VP Global Sales
Annette Kishon-Pines, Director of Global Sales: The Americas
9:45 - 10:15 – Gray & Co. Private Active Trips
Julia Hayhurst, Director of Operations
Carolyn Werry, Director of Travel
10:00 - 10:30 – Espirit Saint Germain Paris
François Souman, Manager
10:15 - 10:45 – Mandarin Oriental, Milan
Mandarin Oriental, Lago di Como
Luca Finardi, Mandarin Oriental Milan
Samuel Porreca, Mandarin Oriental Lago di Como
10:30 - 11:00 – Yonder
Freyr Thor, Co-Founder and CEO of Yonder Global, PBC
10:45 - 11:00 – Ultima Collection
Xavier Giammettei
11 a.m. - 3:25 p.m. EST
Panel Discussions
Theme: Travel Trends at Risk
(Scroll for panel descriptions.)
11:00 - 11:40 – Will Independent Hotels Lead or Lag?
Liz Biden · Owner & Founder, The Royal Portfolio
Anthony Champalimaud · General Partner, Troutbeck
Valentina De Santis · Owner & CEO, Grand Hotel Tremezzo
Shannon Knapp · President & CEO, Leading Hotels
Moderator: Jeffries Blackerby · Editor in Chief, Departures
11:45 - 12:25 – How Will Group, Business, and Event Travel Change?
Guerdy Abraira · Destination Wedding Planner, Guerdy Design
Mike Garrow · Director of Sales, Meadowood
Anne Mansfield · Vice President, Sales - Americas, Four Seasons
Susie Piegza · Co-founder, Classic Journeys
Moderator: DeMarco Williams, Managing Editor, Forbes Travel Guide
12:30 - 1:10 – What's the Future of Communal Spaces?
Ori Kafri · Owner, JK Place Hotels
Aliya Khan · VP of Design - Lifestyle Brands, Marriott International
Karin Salinas · Chief Marketing Officer, BahaMar
Moderator: Farhad Heydari · Founder and CEO, House of Heydari
1:15 - 1:55 – What's the Future of Cruising?
Chris Austin · Senior Vice President, Global Sales and Marketing, Seabourn Cruise Line
Ben Lyons · CEO, EYOS Expeditions
Mary Jean Tully · Founder & CEO, Tully Luxury Travel
Moderator: Paul Brady · Articles Editor, Travel + Leisure
2:00 - 2:40 – We Can’t Forget Sustainability
Mike Freed · CEO, Post Ranch Inn
Xenia zu Hohenlohe · Partner and Founder, Considerate Group
Gregory Miller · Executive Director, Center for Responsible Travel (CREST)
Nicole Robinson · Chief Marketing Officer, andBeyond
Moderator: Julia Cosgrove · VP, Editor in Chief, AFAR Media
2:45 - 3:25 – How Can We Keep Travel Accessible?
Mitchell Hochberg · President, Lightstone Group and Developer, Moxy Hotels
Jane Mackie · SVP, Global Marketing - Luxury and Upscale Brands, IHG
Fern Ottavio · Sales and Marketing Manager, TAP Air Portugal
Cherae Robinson · Founder, Tastemakers Africa
Moderator: Erin Florio · Travel News Director, Conde Nast Traveler
3:30 p.m. - 6 p.m. EST
Exhibitor Presentations
3:30 - 4:00 – Medjet
Sheri Howell, Marketing and Communications, Medjet
Paul Goodall, Travel Agency Sales Advisor, Medjet
3:45- 4:15 – Triple Creek Ranch Relais & Chateaux, A Montana Hideaway
Jennifer O’Donohue, Brand and Communications Director
4:00 - 4:30 – Meadowood Napa Valley
Jennifer Chiesa, Director of Public Relations
Danielle Lucas, Director of Strategic Partnerships
4:15 - 4:45 – The Colony, Palm Beach
Bruce Seigel, General Manager
Elisabeth Munder, President of Luxury Ink (PR firm)
4:30 - 5:00 – Acqualina Resort and Residences on the Beach
Mauro Pinho, Director of Sales and Marketing
4:45 - 5:15 – Silversands Grenada
Narelle McDougall, General Manager
Francine Stewart, Director of Sales and Marketing
5:00 - 5:30 W South Beach
Rick Ueno – General Manager
Claudia Marulanda – Director of Transient Sales
5:15- 5:45 – Sofitel Legend Santa Clara
Nicolas Pesty
5:30 - 6:00 – Scott Dunn
John Spence
5:45 - 6:15 – Cuvée
Christa Weaving, VP Marketing
Kristin Westberg, VP of Global Client Experiences
Crystal Cisco, Senior Destination Manager, Vail Valley
6 - 7 p.m. EST
Happy Hour!
Hosted by Kendall-Jackson
one of America’s most beloved wineries
Join Kendall-Jackson Winemaster Randy Ullom as he conducts
an interactive virtual wine tasting with three of Kendall-Jackson’s premium,
high-quality wines from California’s cool coastal climates. Caroline Schnapp,
social media editor for Food & Wine, will moderate the tasting.
Randy will also discuss Kendall-Jackson’s Wine Estate and Gardens,
one of Sonoma’s most sought after wine and culinary experiences.
All registered attendees of The New Travel Conference received an email
with a special discount code for the wines.
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THURSDAY, JUNE 25, 2020
9 a.m. - 11 a.m. EST
Exhibitor Presentations
9:00 - 9:30 – Grand Hotel Tremezzo, Lake Como
Valentina De Santis, Owner and CEO
9:15 - 9:45 – Masseria San Domenico and Borgo Egnazia
Valeria De Luca, Sales Manager
9:30 - 10:00 – VeniVidiParis
Sarah Bartesaghi Truong, Founder and CEO
9:45 - 10:15 – Casa Angelina - Amalfi Coast, Italy
Annarita Aprea, Director of Sales & Marketing
10:00 - 10:30 – Soneva
Sonu Shivdasani
10:15 - 10:45 – Sea Song Tours – Turkey
Karen Fedorko Sefer, Founder/CEO
10:30 - 11:00 – Red Carnation Hotels
Jonathan Raggett, Managing Director at Red Carnation Hotels
10:45 - 11:15 – IHG
Jane Mackie, SVP, Global Marketing-Luxury and Upscale Brands
11 a.m. - 1:15 p.m. EST
Lunch + Learn Workshops
11:00 - 11:40 – How to Speak to Millennials
Maita Barrenechea · Founder/Owner, Mai 10
Gwen Kozlowski · President, Exeter International
Jennifer Virgilio · Partner, Queen of Clubs
Mei Zhang · Founder, WildChina
Moderator: Wendy Perrin · Editor in Chief, WendyPerrin.com
11:45 - 12:25 – How to Communicate During a Crisis
Peggy R. Bendel · President, Bendel Communications International
Hugh Riley · Partner, The Portfolio Marketing Group and
former Secretary General of the Caribbean Tourism Organization
Allison Sitch · Vice President, Public Relations, The Americas,
Marriott International
Anne-Laure Tuncer · Director USA, Atout France
Moderator: Louise O’Brien, Regional Director of Public Relations, The Americas –
Langham Hospitality Group
12:30 - 1:10 – How to Make Travel More Welcoming to Black People
Kellee Edwards · Travel Host, Travel + Leisure and Travel Channel
Sarah Greaves-Gabbadon · Journalist and Host, JetSetSarah.com
Milton Howery III · Director of Public Relations, Memphis Tourism
Kim Jamieson · Director of Marketing, Columbia Metropolitan Airport
Travis Levius · Journalist, Video Producer, and Consultant
Moderator: DeMarco Williams, Managing Editor, Forbes Travel
1:15 p.m. - 6 p.m. EST
Exhibitor Presentations
1:15 - 1:45 – Index Select with Cuba Candela and Experience Morocco
Tyler LaMont, Partner at Index Select
Danielle Dormand, Partner at Index Select
Hicham Alaoui, Co-founder of Experience Morocco
Chad Olin, Founder of Cuba Candela
1:30 - 2:00 – Castel Hoertenberg
Rachele Belladelli
1:45 - 2:15 – Micato Safaris
Dennis Pinto, Managing Director
Liz Wheeler, Director of Global Operations
Emily Baldwin, Director of Communications
Amanda Mulhearn, Strategic Business Manager
2:00 - 2:30 – VisitBritain
Julia Gordin, Senior Communications Manager, U.S.
Tara Barnes, Travel Trade Manager, Eastern and Central Region
2:15- 2:45 – 1 Hotel South Beach
Fernando Cerna, Director of Sales and Marketing
Vanessa Longette, Director of Environmental Health and Safety
2:30 - 3:00 – Remote Lands
Catherine Heald
Melisa Novick
2:45 - 3:15 – GEMS Holding Ltd. - Representing Secret Bay
and Fort Young Hotel & Dive Resort
Dinesh Kissoon, General Manager
Gregor Nassief, Owner
Rachel Johnson, PR
3:00 - 3:30 – AdventureWomen
Judi Wineland, Owner
Nicole Wineland-Thomson, Owner & Director of Programming
Erica Landerson, Owner &General Manager
3:15 - 3:45 – Uniworld
Ellen Bettridge
3:30 - 4:00 – Villas of Distinction
Steve Lassman, Vice President
3:45- 4:15 – Awasi - Relais & Châteaux
Matías de Cristóbal, General Director and
member of the Relais & Chateaux Executive Committee
4:00 - 4:30 – Four Seasons Hotel New York Downtown – A Lifestyle Destination
Michael Law, Senior Director of Marketing
4:15 - 4:45 – Catalina Island Company
Dave Stevenson, Senior Vice President of Sales & Marketing, Catalina Island Company
4:30 - 5:00 – Sonoma County Tourism
Birgitt Vaughan, Director of Global Media Relations
Todd O'Leary, Vice President, Marketing and Communications
4:45 - 5:15 – Six Senses Hotels Resorts Spas
Elena Black, Vice President, Marketing Communications
5:00 - 5:30 – Singita
Kendra Vellante
5:15- 5:45 – Viceroy Resorts of the Caribbean
Karen Giordano, Regional Director of Sales
Tim Luksa, Regional Director of Sales and Marketing
Ruth Chaves, Associate Director of PR and Marketing
5:30 - 6:00 – MAI10
Maita Barrenechea, Founder and Owner
5:45 - 6:15 – Dream Hotel Group
Katie Fontana, Vice President, Communications and PR
6 - 7 p.m. EST
Happy Hour!
A Cocktail Tour Around the World
Join us together with some of the world’s finest brands
for a spirited journey around the globe.
Take a guided tour of Italy, Mexico, and France to learn
about their most famous spirits and signature cocktails.
Join in — or simply sit back and enjoy!
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FRIDAY, JUNE 26, 2020
9 a.m. - 11 a.m. EST
Exhibitor Presentations
9:00 - 9:30 – The Royal Portfolio
Liz Biden, Founder and CEO
Matt Biden, Managing Director
Simon Mandy, Director of Sales and Marketing
9:15 - 9:45 – Angama Mara
Nicky Fitzgerald, CEO and Owner
9:30 - 10:00 – Palmasola Villa
Lillian Aviles, Director of Sales and Marketing
9:45 - 10:15 – Hotel Byron
Salvatore Madonna, Hotel Owner
10:00 - 10:30 – WIMCO Villas
Heather Warburton, Director of Branding and Client Communications
Stiles Bennet, President and CMO
10:15 - 10:45 – Brush Creek Ranch
Schelby Merrill, Leisure Director of Sales
10:30 - 11:00 – ÀNI Private Resorts
Ira Bloom, CEO
Christian Gomez, Marketing Manager
10:45 - 11:00 – Classic Journeys
Edward Piegza, Founder
11 a.m. - 3 p.m. EST
Panel Discussions
Theme: Travel Trends of Tomorrow
(Scroll for details.)
11:00 - 11:40 – Getting Back to Nature: Travel That’s Good For You
Björn Boyer · Owner, Eastwind
Debbie Braun · President & CEO at Aspen Chamber Resort Association
Kellee Edwards · Travel Host, Travel + Leisure and Travel Channel
Neil Jacobs · CEO, Six Senses
James McBride · Partner & CEO, Nihi Sumba
Moderator: Jacqueline Gifford · Editor in Chief, Travel + Leisure
11:45 - 12:35pm – What Are the Travel Trends for Summer and Beyond?
Jack Ezon · Founder, Embark Beyond and Co-Founder, The New Travel
Deborah Yaeger Fleming · CEO & Partner, Acqualina Resort &
Residences on the Beach
Rainer Jenss · President & Founder of Family Travel Association
Jer Goss · President, GossRV
Moderator: Shivani Vora · Contributor, CNN and Co-Founder, The New Travel
12:30 - 1:10 – How Can Travelers Feel Authentic and Local Now?
Nicola Butler · Managing Director and Owner, NoteWorthy
Andrea Filippi · Vice President of Global Sales, Belmond
Virginia Irurita · Founder, Made for Spain and Portugal
Paul Melhus · Founder and CEO, ToursByLocals
Moderator: Brekke Fletcher · Executive Editor of Travel, CNN Digital
1:15 - 1:55 – Macro to Micro: Is Everything Going Private?
Doug Gollan · Aviation Expert and Founder, Private Jet Card Comparisons
Christian Gómez · Marketing Director, ÀNI Private Resorts
Catherine Heald · Co-founder and CEO, Remote Lands
Mike Williams · Executive Vice President and COO, Brush Creek Ranch
Moderator: Christina Ohly Evans · US Correspondent, Financial Times / How to Spend It
2:00 - 2:40 – Opportunity in Crisis: A Second Chance to Do It Better
Chip Conley · Founder, Modern Elder Academy and
Strategic Advisor for Hospitality & Leadership, Airbnb
Zim Flores · Founder, Italicist and Founder & CEO Emeritus, Travel Noire
Bruce Poon Tip · Founder, G Adventures
Olivia Richli · General Manager, Heckfield Place
Moderator: Pavia Rosati · Founder, Fathom and Co-Founder, The New Travel
3 p.m. - 5:45 p.m. EST
Exhibitor Presentations
2:45 - 3:15 – Lily of the Valley
Loïc Frésard
3:00 - 3:30 – Big Five Tours & Expeditions
Ashish Sanghrajka, President
3:15 - 3:45 – Rancho Bernardo Inn and Surf & Sand, Laguna Beach
Helen McCabe-Young
3:30 - 4:00 – Capri Palace
Ermanno Zanini, General Manager and Regional VP for Italy and
Spain for Jumeirah Hotels
3:45- 4:15 – Nantipa – A Tico Beach Experience and Tabacon Thermal Resort & Spa
Mario Mikowski
4:00 - 4:30 – Casa de Campo Resort & Villas
Richard Rodriguez, VP Sales & Marketing, N.A.
4:15 - 4:45 – Andronis Exclusive
George Filippidis, General Manager
4:30 - 5:00 – Nomadic Expeditions and Three Camel Lodge
Jalsa Urubshurow, Founder and CEO
4:45 - 5:15 – Francis Ford Coppola’s Hideaways – Belize, Guatemala and Italy
Christine Gaudenzi, Director of Sales and Marketing
5:00 - 5:30 – Aman
Julien Surget, General Manager Amangiri
Anna Nash, Chief Communications Officer
5:15- 5:45 – The St Regis Rome
Claudio Cadeddu, Director of Sales and Marketing
Giuseppe De Martino, General Manager
5:30 - 6:00 – Finca Cortesin Hotel, Golf & Spa & Residences
Javier Rivadulla, Director of Sales & Marketing
Magdalena Sanchez, Assistant DOSM
PANELS
MONDAY, 6/22: SAFETY + SERVICE
Presented by Medjet
What’s High-Touch Service in a No-Touch Era?
11:00 - 11:40 ET
Service — warm, willing, always available, personal but never intrusive — is a key component of almost every aspect of the hotel experience. How will social distancing affect it? Will customers be asked to disclose health information before arrival? What will touchless reception feel like? How can staff offer a welcome smile through a mask? What happens to amenities like coffee-table books, mini-bars, gyms, spas, and honor bars? Which tools, technologies, and solutions will help hotels manage operation by minimizing staff and guest interaction — while still catering to guest needs?
Juan Carlos Abello · Founder and CEO, Nuvola
François Delahaye · COO, Dorchester Collection
Tammy Pahel · VP of Spa Operations, Carillon Miami Wellness Resort
Moderator: Klara Glowczewska · Executive Travel Editor, Town & Country
Transportation: How Can We Get There Safely?
11:45 - 12:25 ET
Drive market has emerged as the short-term winner, as cars feel like a more controllable transportation option. But airlines will remain an essential part of the travel experience, as protocols will have to change. How will air travel change? Are low-cost carriers still viable, and what will long-haul travel look like? Will ride-sharing services become even more popular and how will their safety protocols change?
Vincent Frascogna · Vice President, Americas, Etihad Airways
Scott Gorenc · Studio Design Director, Corgan
Scott Keyes · Founder, Scott's Cheap Flights
Rebecca Payne · Senior Product Manager, Uber
Moderator: Mark Ellwood · Contributing Editor, Conde Nast Traveler and Editor-at-Large, Robb Report
Travel as a Force for Good
12:30 - 1:10 ET
If the travel industry is collectively responsible for 10 percent of the world's jobs and contributes trillions to global GDP, how can companies ensure that they are doing what they can to have a positive impact? This impact can be considered holistically — through hiring practices, interactions with their communities and the environment, as well as internally and with the industry at large.
Harsha Chanrai · Founder, Saira Hospitality
Beks Ndlovu · Founder and CEO, African Bush Camps and Professional Guide
Carmen Portela · Co-Founder, Local Guest
Justin Wateridge · Managing Director, Steppes Travel
Moderator: Lebawit Lily Girma, Journalist and Author, @sunandstilettos
At Your Service: The New Food and Beverage Scene
1:15 - 1:55 ET
How will food and beverage programs evolve and how will food safety be executed and communicated? Will hotels abandon breakfast buffet? Will guests prefer to dine in-room instead of in dining rooms? Will servers wear masks? Will menus have to be disposable and/or digital? Will there be added food waste with these new procedures? Can hotel restaurants and bars still be local hot spots?
Andrew Carmellini · Chef/Owner Locanda Verde and The Dutch NYC
Daniel Hostettler · Managing Director, Ocean House and President, Relais & Châteaux North America
Lydia Forte · Group Director of Food & Beverage, Rocco Forte Hotels
Amir Nahai · CEO Food & Beverage and Lifestyle, Accor
Moderator: Jen Murphy · Journalist and former travel editor, Food & Wine
How Will Travelers Protect Themselves — And Will Governments and Travel Companies Help Them Do It?
2:00 - 2:40 ET
For a period of time, safety will be the primary consideration for many travelers. What are the implications for consumers, the travel industry and governments? If Covid-19 is a “known risk,” will travel insurance companies offer products covering its potential impact on trips? Will travelers need to document that they are Covid-free before traveling? When and how will borders reopen, and will citizens of certain countries be selectively refused entry?
Siobhan Byrne Learat · Founder & CEO, Adams & Butler
John Gobbels · VP & COO, Medjet
Alison Metcalfe · EVP, Tourism Ireland and Chair of USA Chapter, European Travel Commission
Maribel Rodriguez · SVP Membership & Commercial, World Travel and Tourism Council
Moderator: Arnie Weissmann · Editor in Chief, Travel Weekly
WORKSHOP: C-Suite Social: Mastering Social Media from the Corner Office
5:15 - 6:00 ET
Hospitality brand teams are shrinking, but staying at the center of the conversation has never been more important. The C-Suite is in the drivers seat right now to steer and execute social media strategy. Twitter Chats, Instagram Stories, #campaigns, Influencers, TikTok and YouTube - its dizzying. Here, the experts will help you quickly understand, prioritize and master the platforms that will help you reach your target guests and shine in the New Travel marketplace.
Catherine Colford · Managing Director, Maverick Creative
Jennifer Hawkins · Founder and CEO, Hawkins International
Meg Towner · Digital Director, Hawkins International
WEDNESDAY, 6/24: TRAVEL TRENDS AT RISK
Will Independent Hotels Lead or Lag?
11:00 - 11:40 ET
Privately owned hotels have certain advantages over their corporate peers — a more local focus, nimbler operations. But will a global crisis make certain things harder for hotels that don't enjoy the corporate advantages that chains have? Or will being independent give them an edge in turbulent times? What are independent hoteliers doing to adapt and thrive in the new normal?
Liz Biden · Owner & Founder, The Royal Portfolio
Anthony Champalimaud · General Partner, Troutbeck
Valentina De Santis · Owner & CEO, Grand Hotel Tremezzo
Shannon Knapp · President & CEO, Leading Hotels
Moderator: Jeffries Blackerby · Editor in Chief, Departures
How Will Group, Business, and Event Travel Change?
11:45 - 12:25 ET
How will group travel change in an era that requires social distancing? The implications are considerable for different kinds of travelers and needs. Will Zoom calls replace cross-country meetings for businesses? Will couples reconsider destination weddings? Will travelers feel comfortable signing up for group trips with strangers? Or will travel companies adapt with innovative new solutions for groups?
Guerdy Abraira · Destination Wedding Planner, Guerdy Design
Mike Garrow · Director of Sales, Meadowood
Anne Mansfield · Vice President, Sales - Americas, Four Seasons
Susie Piegza · Co-founder, Classic Journeys
Moderator: DeMarco Williams, Managing Editor, Forbes Travel Guide
What's the Future of Communal Spaces?
12:30 - 1:10 ET
Just as hotel lobbies were becoming the new town hall, attracting guests and locals and encouraging their interaction, social distancing became the new norm. How will hotels have to adapt their public spaces — the lobby, the pool, the lounge, the co-working areas? How can hotels adapt their design and programming to meet immediate challenges and set the stage for future innovation?
Ori Kafri · Owner, JK Place Hotels
Aliya Khan · VP of Design - Lifestyle Brands, Marriott International
Karin Salinas · Chief Marketing Officer, BahaMar
Moderator: Farhad Heydari · Founder and CEO, House of Heydari
What's the Future of Cruising?
1:15 - 1:55 ET
The cruise industry was hit hard and early in the coronavirus crisis. But cruisers are an incredibly loyal constituency and have already booked their 2021 vacations. Could the cruise industry end up in a better position as travel resumes, given how controlled, checked, and vetted everything is on board? How will the industry change in response to the customers coming back— and how will it get new cruisers who aren’t already fans?
Chris Austin · Senior Vice President, Global Sales and Marketing, Seabourn Cruise Line
Ben Lyons · CEO, EYOS Expeditions
Mary Jean Tully · Founder & CEO, Tully Luxury Travel
Moderator: Paul Brady · Articles Editor, Travel + Leisure
We Can’t Forget Sustainability
2:00 - 2:40 ET
As "responsible tourism" becomes shorthand simply for tourism, sustainability will be an even more critical part of the conversation. How can travel companies start making changes now to meet the needs of the future? How should travel leaders best use this time as an opportunity to reevaluate and approach systems in a way that can have long-term benefits on the environment and their bottom lines?
Mike Freed · CEO, Post Ranch Inn
Xenia zu Hohenlohe · Partner and Founder, Considerate Group
Gregory Miller · Executive Director, Center for Responsible Travel (CREST)
Nicole Robinson · Chief Marketing Officer, andBeyond
Moderator: Julia Cosgrove · VP, Editor in Chief, AFAR Media
How Can We Keep Travel Accessible?
2:45 - 3:25 ET
Before coronavirus froze everything, travel was the world's fastest growing industry. In 2019, it surpassed expectations set by the UNTWO, with 1.5 billion individuals traveling internationally, showing ten years of growth. This is in part due to the significant gains in the economic space in the past two decades: budget-friendly airlines and hotel brands launching spinoffs to appeal to younger, intrepid travelers. But with the noise circulating right now suggesting that private and exclusive will be the rising trend in travel in the near future, how can we ensure travel remains democratic and accessible?
Mitchell Hochberg · President, Lightstone Group and Developer, Moxy Hotels
Jane Mackie · SVP, Global Marketing - Luxury and Upscale Brands, IHG
Fern Ottavio · Sales and Marketing Manager, TAP Air Portugal
Cherae Robinson · Founder, Tastemakers Africa
Moderator: Erin Florio · Travel News Director, Conde Nast Traveler
THURSDAY, 6/25: LUNCH + LEARN WORKSHOPS
How to Speak to Millennials
11:00 - 11:40 ET
Younger travelers will be back on planes and exploring the world sooner than older ones. And luxury trip-design firms that would like to win over the 30- and 40-year-olds may want to rethink old notions of what travelers are looking for. Now more than ever, millennials want itineraries that reflect inclusivity and social awareness, enabling them to connect with different peoples, give back to communities, find common ground, and bring home new insights. Equally important for trip-planning firms is to reexamine how they work: The Silicon Valley set in particular can get frustrated by legacy trip-planning practices that they view as antiquated, non-transparent, and hopelessly manual. To gain the trust and business of millennials and tech moguls, here are steps to consider.
Maita Barrenechea · Founder/Owner, Mai 10
Gwen Kozlowski · President, Exeter International
Jennifer Virgilio · Partner, Queen of Clubs
Mei Zhang · Founder, WildChina
Moderator: Wendy Perrin · Editor in Chief, WendyPerrin.com
How to Communicate During a Crisis
11:45 - 12:25 ET
It’s not a question of if your business will face a crisis, but when. Whether the crisis is environmental, political, personal, or Covid-19, it is important to know how to communicate with your audience across all your platforms: your website, your social media channels, your public statements, and staff and client conversations — as well as when and if to pivot your communications to address current events and social issues. This panel will explore how others have fared and what the appropriate messaging is, and will provide a toolbox of strategies so you’re prepared for what’s over the horizon.
Peggy R. Bendel · President, Bendel Communications International
Hugh Riley · Partner, The Portfolio Marketing Group and former Secretary General of the Caribbean Tourism Organization
Allison Sitch · Vice President, Public Relations, The Americas,
Marriott International
Anne-Laure Tuncer · Director USA, Atout France
Moderator: Louise O’Brien, Regional Director of Public Relations, The Americas – Langham Hospitality Group
How to Make Travel More Welcoming to Black People
12:30 - 1:10 ET
True hospitality must mean equality. But too often, the travel industry — and especially the luxury travel industry — disproportionately caters to white audiences. This conversation will explore how the entire industry can learn to be more inclusive, understanding, and proactive.
Kellee Edwards · Travel Host, Travel + Leisure and Travel Channel
Sarah Greaves-Gabbadon · Journalist and Host, JetSetSarah.com
Milton Howery III · Director of Public Relations, Memphis Tourism
Kim Jamieson · Director of Marketing, Columbia Metropolitan Airport
Travis Levius · Journalist, Video Producer, and Consultant
Moderator: DeMarco Williams, Managing Editor, Forbes Travel Guide
FRIDAY, 6/26: TRAVEL TRENDS OF TOMORROW
Getting Back to Nature: Travel That’s Good For You
11:00 - 11:40 ET
Will a nature-based vacation involving mountain hikes, farm stays, and tented camps hold more appeal than a crowded art museum or urban high-rise? Early indicators say yes, as travelers are right now looking for getaways that boost their mental and physical well-being by being in the great outdoors. Wellness travel was already on the rise: now it's here to stay, and environment, as always, plays a key part. Hotels can be a part of this new, relevant conversation. Many have implemented new outdoor activities, meditation exercises, and opportunities for family bonding on hikes, swims, and bike rides, as part of their reopening strategy. How do they continue to stay ahead of the curve and attract this new, outdoor-minded customer?
Björn Boyer · Owner, Eastwind
Debbie Braun · President & CEO at Aspen Chamber Resort Association
Kellee Edwards · Travel Host, Travel + Leisure and Travel Channel
Neil Jacobs · CEO, Six Senses
James McBride · Partner & CEO, Nihi Sumba
Moderator: Jacqueline Gifford · Editor in Chief, Travel + Leisure
What Are the Travel Trends for Summer and Beyond?
11:45 - 12:25 ET
Travelers are looking for new vacation options, with demand increasing for alternative accommodations like houseboats on lakes, RVs in parks, tricked-out buses for road trips. If drive-market trips are the buzzword for the near future, can regional hotel partnerships and programs turn competitors into collaborators? How will family travel change and what are the opportunities — at the kids’ clubs, in the pools, in the dining rooms?
Jack Ezon · Founder, Embark Beyond and Co-Founder, The New Travel
Deborah Yaeger Fleming · CEO & Partner, Acqualina Resort & Residences on the Beach
Rainer Jenss · President & Founder of Family Travel Association
Jer Goss · President, GossRV
Moderator: Shivani Vora · Contributor, CNN and Co-Founder, The New Travel
How Can Travelers Feel "Authentic" and "Local" Now?
12:30 - 1:10 ET
How are tour companies, guides, and hotels reinventing the guest experience and changing their offerings? How can DMCs help clients feel “local” when they cannot get too close to the culture? How will this impact drivers and guides and private access experiences?
Nicola Butler · Managing Director and Owner, NoteWorthy
Andrea Filippi · Vice President of Global Sales, Belmond
Virginia Irurita · Founder, Made for Spain and Portugal
Paul Melhus · Founder and CEO, ToursByLocals
Moderator: Brekke Fletcher · Executive Editor of Travel, CNN Digital
Macro to Micro: Is Everything Going Private?
Presented by Frette
1:15 - 1:55 ET
As consumers look to control their travel experience — by limiting the number of people they are exposed to and creating personal travel bubbles — there has been increased demand for private jets and hotel buyouts. What are the risks here? Does this mean that hotels will only cater to the ultra-wealthy? Isn’t it an illusion to think that their friends are “safe” because they are friends? Can “private” be accessible to travelers who are not rich?
Doug Gollan · Aviation Expert and Founder, Private Jet Card Comparisons
Christian Gómez · Marketing Director, ÀNI Private Resorts
Catherine Heald · Co-founder and CEO, Remote Lands
Mike Williams · Executive Vice President and COO, Brush Creek Ranch
Moderator: Christina Ohly Evans · US Correspondent, Financial Times / How to Spend It
Opportunity in Crisis: A Second Chance to Do It Better
2:00 - 2:40 ET
If this forced pause has given us breathing space to reconsider the impact we have on the world and what really matters to consumers, what can we do better in the future? How can we address issues around sustainability, overtourism, and inclusivity — and at the same time consider aspects of the luxury travel experience that should be tossed or reinvented from scratch? In short, what does a bold vision for the future of travel look like?
Chip Conley · Founder, Modern Elder Academy and Strategic Advisor for Hospitality & Leadership, Airbnb
Zim Flores · Founder, Italicist and Founder & CEO Emeritus, Travel Noire
Bruce Poon Tip · Founder, G Adventures
Olivia Richli · General Manager, Heckfield Place
Moderator: Pavia Rosati · Founder, Fathom and Co-Founder, The New Travel
FOUNDERS
Jack Ezon
Embark Beyond
Pavia Rosati
Fathom
Shivani Vora
Journalist
PARTNERS
Alice Marshall Public Relations · BPCM · The Brandman Agency
Hawkins International · Laura Davidson Public Relations
Lion & Lamb Communications · Miles Ahead · MMGY NJF
Promo Communications · Wagstaff Media + Marketing · WEILL